We’re Omisians. And we’re firm believers that “payment acceptance” is fundamental to developing a successful business. We build tools and provide our clients with services that power more than just payments — helping them reach more buyers around the world, unlocking their fullest potential.

Our payment solution is simple to set up and works seamlessly across multiple devices. We take care of connecting and maintaining relationships with processors and acquirers which let our merchants focus on building great products.

Why we need you

We're looking for a Chief of Staff to join the office of the CTO.

As chief of staff to the CTO, you'll be tasked with ensuring the consistency and strong communication between the different technology groups, as well as between departments. You'll soundboard ideas from all people across the organization and beyond, summarize and present them to the CTO. And you'll make sure decisions are executed accordingly after decisions have been made.

You’ll create, drive, and maintain a culture of delivery in the engineering department. Moreover, this position will Help the business team to manage delivery expectations with customers, as well as provide visibility to all involved of what features are being delivered and estimates of when they will ship.

What you will be doing

  • Create, manage, monitor, and control the department’s budget and budget cycles.
  • Cultivate and maintain culture and practice of testing software product, whether by engineer or specialist tester.
  • Set up framework and environment for end-to-end responsibility for quality (placing maximum responsibility on engineers).
  • Ensure toolchains manage as much automated build, testing, deployments as possible. Develop and implement risk mitigation and disaster recovery plans.

You'll also share the following responsibilities with the CTO:

  • Develop people leadership and success recognition. Communicate the technology vision. Make sure that the engineering team know what's going on in the wider business.
  • Drive the performance management and performance evaluation of technology. Ensure that there's a well understood system in place. Establish, encourage and champion a culture of teamwork.
  • Set and model the engineering culture. Be the example of how to act and how to behave. Develop and communicate the principles of behavior and best practice.
  • provide strategic counsel to the CTO and help identify the areas where to focus and identify metrics for success.


  • Minimum Bachelor’s degree in Business Management, Information Management, or related fields.
  • 7+ years in a business or executive management role in IT industry
  • Proven experience organizing and directing multiple teams and departments
  • Excellent communicator in English (written and verbal form)
  • Proven experience of planning and leading strategic initiatives
  • Demonstrate leadership and vision in managing projects and staff

Preferred Qualifications

  • Minimum Bachelor’s degree in Business Management, Information Management, or related fields.
  • Experience with data analysis
  • Experience with budget management
  • Consulting experience with a focus on operations management
  • Ability to work across multiple functions - including Engineering, Product Management, Sales& Marketing, Finance, People Operations, and Legal.

Why you’ll love it here

  • Work with other smart, ambitious people who love to learn and grow
  • A beautiful work environment with flexible working hours
  • A health care plan
  • A Laptop to work from coffee shops or beaches
  • A friendly bunch of colleagues

What we believe

  • We celebrate individualism
  • Nourish a trust-based working culture
  • Giving our employees the freedom to develop and grow with us

Read more here

About Omise

  • Founded in 2013, currently 180 people
  • Operational headquarters in Bangkok, with offices in Japan, Singapore, and Indonesia
  • Raised over $45M of funding, from institutional investors including SoftBank International, Golden Gate Ventures, Global Brain, Ascend Venture Group, East Ventures, Sinar Mas Digital Ventures, Krungsri Finnovate, and more
  • Won Digital Startup of the Year at Digital Thailand Big Bang 2017

Life at Omise

If you like to do things a little different and don’t play by the book - then come a little closer.

At Omise, we celebrate individualism and nourish a trust-based working culture. We give our employees the freedom to develop and we love to see our fellow Omisians grow with us.

We’re on a mission to achieve our goal, “Payment for Everyone”, and are working with some of the greatest minds in the business to achieve it. Growing with us means to get things done, think outside the box and excel in your profession. If this sounds like you, then get in touch today and take the first steps towards life at Omise.

How to apply

If you liked what you read and believe to be up for the challenge, we'd be pleased to welcome you to the recruitment process for this position. Simply click on apply and submit your contact info. Afterward, this will happen next:

  • The hiring team will review your application
  • 3-4 Interviews with the hiring team, People Operations team and all stakeholders involved in the process

We look forward to getting in touch with you!

Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 20 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.